FAQFrequently Asked Questions

FAQ is provided to troubleshoot your problem while using TOTOLINK products.

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NO Title Updated Download
91 How to manually set an IP address 2018-11-27 11:09


     It is suitable for: All TOTOLINK routers

Application introduction: This article will illustrate way to manually set an IP address on Windows 10/Mobile phone.

Manually set IP address on Windows 10

     Set up steps

1-1. Find the small computer icon in the lower right corner of your computer desktop 5bdc16095deac.png,click on “Network & Internet settings”.

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1-2. Pop up the Network & Internet Center interface, click on “Change adapter options” under Related settings.

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1-3. After open changing adapter options,find Ethernet,click and select Properties.(If you want to check the wireless IP address, find WLAN)

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1-4. Select “Internet Protocol Version 4 (TCP/IPv4)”,click on “Properties”.

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1-5. To manually set IP address, select “Use the following IP address”, set the IP address and subnet mask; Finally click on“ok”.Take the IP address 192.168.0.10 as an example.

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1-6. When you don't need to set the IP address manually, Please select Obtain an IP address automatically and Obtain DNS Server address automatically.

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Manually set IP address on Mobile phone

     Set up steps

1-1. Click Settings on the screen-> Wireless Network (or Wi-Fi), click on the exclamation mark behind the wireless signal.

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Note: Before manually set IP address , make sure the wireless terminal is currently connected or is connecting to the wireless signal.

1-2. Click Static, enter the corresponding parameters in the IP address, gateway, and network mask positions, and click Save. Take the IP address 192.168.0.10 as an example.

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1-3. When you don't need to set the IP address manually, Please turn off static IP.

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92 How to change SSID of extender 2018-11-02 16:38


     It is suitable for: EX1200M

Application introduction: The wireless extender is a repeater (Wi-Fi signal amplifier), which relays a WiFi signal, expands the original wireless signal, and extends the WiFi signal to other places where there is no wireless coverage or where the signal is weak.

     Diagram

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     Set up steps

STEP-1:Configure the extension

● First, make sure the extender has successfully extended the main router.If no Settings have been set, click the reference instruction manual.

● Connect to the extender's LAN port with a network cable from a computer network port (or use a cell phone to search for and connect the expander's wireless signal)

Note: The name of the wireless password after successful expansion is either the same as the upper level signal, or it is a custom modification of the extension process.

STEP-2:Assigned manually IP address

Extender LAN IP address is 192.168.0.254, please type in IP address 192.168.0.x (“x” range from 2 to 254), the Subnet Mask is 255.255.255.0 and Gateway is 192.168.0.1.

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Note: How to manually assign an IP address, please click the FAQ# (How to manually set an IP address)

STEP-3:Login to the management page

Open the browser,clear the address bar,enter 192.168.0.254 to the management page,click Setup Tool.

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STEP-4:View or modify the wireless parameters

4-1. View the 2.4G wireless SSID and password

Click Advanced Setup-> wireless(2.4GHz)-> Extender Setup, Select the SSID configuration type, Modify the SSID, If you need to see the password, ❻ check Show, Finally ❼ click Apply.

Note: The password cannot be modified. It is the password for connecting to the upper router. 

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4-2. View the 5G wireless SSID and password

Click Advanced Setup-> ❷ wireless(5GHz)-> ❸ Extender Setup, Select the SSID configuration type, Modify the SSID, If you need to see the password, ❻ check Show, Finally ❼ click Apply.

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Note: The password cannot be modified. It is the password for connecting to the upper router. 

STEP-5:Assigned by DHCP Sever 

After you have successfully changed the expander's SSID, Please select Obtain an IP address automatically and Obtain DNS Server address automatically.

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Note: After the extender is successfully set up, Your terminal device must choose to obtain an IP address automatically to access the network.

STEP-6:Extender position display 

Move the Extender to a different location for a best Wi-Fi access.

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93 N600R repeater settings 2018-11-02 16:18


      It is suitable for: N600R

Application introduction: Solution about how to set repeater mode on TOTOLINK products.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

You need to enter the settings page, then follow the steps illustrated.

Change SSID and Pasword -> Click the Apply button

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STEP-4:

Please go to Operation Mode ->Repteater Mode,then Click Next.

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STEP-5:

Please go to Wireless ->Repeater Setting page, and check which you have select.

Select Scan and WIFI, then Input Key of the host router’s SSID, then Click Connect.

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PS: After completing the above operation, please re-connect your SSID after 1 minute or so.if the Internet is available it means that the settings are successful. Otherwise, please re-set the settings again


94 A950RG Repeater Settings 2018-11-02 16:08


     It is suitable for: A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction:  Repeater Mode, you can extend the superior Wi-Fi signal by Repeater setting function under the Wireless column to increase the coverage of the wireless signal.

     Diagram

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     Preparation

● Before configuration, make sure that both A Router and B Router are powered on.

● make sure you know the SSID and password for A router 

● 2.4G and 5G, you can only choose one for Repeater

● move the B router closer to the A router to find the B routing signals better for fast repeater.

     Set up steps
STEP-1 B-Router Wireless Setup

You need to enter the settings page of the router B, then follow the steps illustrated.

Set 2.4G network -> Set 5G network -> Click the Apply button

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STEP-2 B-Router Repeater Setup

Enter the Advanced Setup page of the router B, then follow the steps illustrated.

Click Operation Mode> Select Repeater Mode-> Click Next button

In next page, you should click Scan 2.4G or Scan 5G

Choose the A-Router SSID you need to make the Repeater

Note: This article set to A router as an example

Enter the password for the Repeater router

Click connect

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STEP-3 B Router Position Display

Move the Router B to a different location for a best Wi-Fi access.

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95 A950RG WISP Settings 2018-11-05 10:35


     It is suitable for: A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: WISP mode, all ethernet ports are bridged together and the wireless client will connect to ISP access point. The NAT is enabled and PCs in ethernet ports share the same IP to ISP through wireless LAN.

     Diagram

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     Preparation

● Before configuration, make sure that both A Router and B Router are powered on.

● make sure you know the SSID and password for A router 

● 2.4G and 5G, you can only choose one for WISP

● move the B router closer to the A router to find the B routing signals better for fast WISP

     Feature

1. B router can use PPPOE, static IP. DHCP function.

2. WISP can build its own base stations in public places such as airports, hotels, cafes, teahouses and other places, providing wireless Internet access services.

     Set up steps

STEP-1 B-Router Wireless Setup

You need to enter the Advanced Setup page of the router B, then follow the steps illustrated.

① ② set 2.4G network -> ③④ set 5G network 

Click the Apply button

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STEP-2 B-Router Repeater Setup

Enter the settings page of the router B, then follow the steps illustrated.

Click Operation Mode> Select WISP Mode-> Click Next button

In next page, you should click Scan 2.4G or Scan 5G

Choose the WIFI SSID you need to make the WISP

Note: This article set to A router as an example

Enter the password for the WISP router

Click connect

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STEP-3 B Router Position Display

Move the Router B to a different location for a best Wi-Fi access. 

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96 N600R WiFi schedule settings 2018-11-02 15:27


     It is suitable for: N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: Solution about how to control the time of surfing the Internet by wi-fi for TOTOLINK products.This document takes N600R as an example.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Please go to Wireless ->Wireless Schedule, and check which you have selected.

Select Enable and time you want to restrain in to surf the Internet, then Click Apply.

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97 N600R WDS settings 2018-12-05 10:47


     It is suitable for: N600R

Application introduction: Settings Solution about how to configure WDS to TOTOLINK products.

     Diagram

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     Preparation

● Before configuration, make sure that both A Router and B Router are powered on.

● Connect your computer to the same network of router A and B.

● move the B router closer to the A router to find the B routing signals better for fast WDS.

● A Router and Router should be set to the same channel.

● Set both Router A and B should to the same band 2.4G.

● Choose the same models for A-router and B-router. If not, WDS function may not be implemented.

     Set up steps

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3: A-router setting

3-1. Firstly connect the Internet for A-router then please go to Wireless ->WDS Settings page, and check which you have selected.(The type of A-router and B-router should be same )

Select Enable, then Input MAC Address of B-router in A-router , then Click Add.

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3-2. Please go to Wireless->Basic Settings page, select Channel Number which you must choice equal for the B-router.

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STEP-4: B-router setting

4-1. Secondly use Bridge Mode for B-router then please go to Wireless ->WDS Settings page, and check which you have selected.

Select Enable, then Input MAC Address of A-router in B-router and Select Auto for Data Rate, then Click Apply.

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4-2. Please go to Wireless->Basic Settings page, select Channel Number which you must choice equal for the A-router.

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98 N600R Upgrade the software settings 2018-12-18 10:52


     It is suitable for: N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: Solution about how to upgrade Firewall on the TOTOLINK products

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3: Upgrade the software setting

Please go to Management ->Upgrade Firmware page, and check which you have selected.

Select Check when you can surf the internet or you can click the Upgrade method and Select Local files ,then Click Upgrade.

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Note:

  1.DO NOT power off the device curind firmware upgrading.

  2.DO Reset the router to factory default settings by RST or RST/WPS button after firmware upgrading fineshed.

STEP-4: System reset

Please go to System->Save/Reload Settiings page, and check which you have selected.Then Click Reset

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Or please find the RST bottom in the box and use needle to press down the bottom more than five seconds.

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99 N600R Reset settings 2018-11-02 14:07


     It is suitable for: N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: Solution about how to reset TOTOLINK products to factory defaults.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3: Login page reset

Please go to Management->System Configuration page, and check which you have selected.Select Restore.

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STEP-4: RST Button reset

Please make sure your router’s power is on regularly, then press the RST button for about 5~8s.

Loosen the button until your router’s LED lights all flashing, then you have reset your router to default settings.

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100 N600R QOS settings 2018-12-18 10:51


     It is suitable for: N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: Solution about how to configure QoS on TOTOLINK products.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Please go to Qos ->Qos page, and check which you have selected. Select Enable, then Input Total Uplink Bandwidth and Total Downlink Bandwidth, then Click Apply.

You can fill in IP Address and Total Uplink Bandwidth and Total Downlink Bandwidth you want to restrain,  then Click Apply.

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