FAQFrequently Asked Questions

FAQ is provided to troubleshoot your problem while using TOTOLINK products.

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NO Title Updated Download
111 How to reset the router to factory defaults 2018-11-02 11:04


     It is suitable for: N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: If you can’t access the router’s setup interface or simply forgot the router’s password, you may reset the current configuration to factory default. There are two ways to. 

     Method 1

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Click Management->System Configuration on the navigation bar on the left.

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STEP-4:

Click Restore Factory Default to reset the router’s configuration.

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STEP-5:

Click OK and wait for few seconds to finish resetting. 

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     Method 2

Only by one click on the RST/WPS button 

STEP-1:

Press and hold the RST/WPS button for about 10 seconds, until the CPU led blink quickly.

STEP-2:

After nearly 30 seconds, resetting is finished.


112 How to use Reboot schedule 2018-11-02 10:29


     It is suitable for: N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: The schedule function allows you to setup the time that the router will reboot automatically. What’s more, it allows you to setup the time WiFi on and off while by the other times beyond this period WiFi will be off. It is very convenient for users who often access the Internet very regularly.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3: Check Time Setting

Before you configure the schedule, you should make sure that the NTP Server is enabled.

3-1. Click Management->Time Setting in the sidebar.

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3-2. Choose Enable NTP and click Apply.

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STEP-4: Reboot Schedule Setup

4-1. Click Management->Reboot Schedule in the navigation menu.

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4-2. In the schedule interface, you can setup the time when the router will reboot time.

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4-3. Or set the countdown time.

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113 How to change the login password 2018-11-02 10:25


     It is suitable for: N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: If you want to reset the router’s User Name and Password, please follow the steps below.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Click Management->Administrator Setting on the navigation bar on the left. In this interface, you can change the password after entering the old password.The default user name and password is admin.

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114 How to setup Multiple SSIDs 2018-11-01 18:22


     It is suitable for: N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: Multiple APs function allows users to create network name for clients or friends accordingly. It is good for access control and your data privacy.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Click Wireless->Multiple APs on the navigation bar on the left. In this interface, you can add other SSIDs with different encryption type. If you want to hide the SSID, choose “Disable” in the SSID broadcast bar. Then click Apply.

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Note: 

You can no longer see the hidden SSID. If you want to connect to the SSID, you must manually enter the correct SSID search.


115 How to change LAN IP address 2018-11-01 18:05


     It is suitable for: N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU

Application introduction: IP conflict may happen while there are two routers in series connection or other reasons, which may cause false connection. Change LAN IP by follow steps can help you avoid of IP conflict.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Click Network->LAN Settings on the navigation bar on the left. In this interface you can change the IP address (e.g. 192.168.2.1), and click Apply button for saving settings.

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116 A3002RU FTP instal 2018-11-01 17:12


    It is suitable for: A3002RU

Application introduction: File server can be build quickly and easily via the USB port applications so that file upload and download can be more flexible. This guide introduces how to configure FTP service via the router. 

STEP-1:

Stores the resource you want to share with others into the USB flash disk or hard drive before you plug it into the USB port of the router.

STEP-2: 

2-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

2-2. User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3: 

Set the FTP server account password 

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STEP-4: Access the FTP server by local network

4-1. Please open the web browser and type in address ftp://LAN IP, press enter. Here the IP address of the router is 192.168.0.1.

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4-2. Enter the User name and password that you have set before, and then click Log On.  

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4-3. You can visit the data in the USB device now.

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STEP-5: Access the FTP server by external network. 

5-1. You can also access the FTP server by external network. Please type in address ftp://wan IP to access to it. Here the WAN IP of the router is 10.8.0.19.

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5-2. Enter the User name and password that you have set before, and then click Log On.  

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5-3. You can visit the data in the USB device now.

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Notes:

If the FTP server can’t take effect immediately, please wait a few minutes.

Or restart the service by clicking stop/start button.


117 A3002RU WiFi schedule settings 2018-11-01 17:01


     It is suitable for: N100RE, N150RT, N200RE, N210RE, N300RT, N302R Plus, A3002RU

Application introduction: Solution about how to control the time of surfing the Internet by wi-fi for TOTOLINK products. This document takes A3002RU as an example.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Please go to Wireless 2.4GHz->Wireless Schedule, and check which you have selected.

Select Enable and time you want to restrain in to surf the Internet, then Click Apply.

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STEP-4:

Please go to Wireless 5GHz->Wireless Schedule, and check which you have selected.

Select Enable and time you want to restrain in to surf the Internet, then Click Apply.

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118 A3002RU WDS Settings 2018-11-01 16:43


     It is suitable for: A702R, A850R, A3002RU

Application introduction: Settings Solution about how to configure WDS to TOTOLINK products. Take the A3002RU as the example of setting 2.4G wireless.

     Diagram

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     Preparation

● Before configuration, make sure that both A Router and B Router are powered on.

● Connect your computer to the same network of router A and B.

● move the B router closer to the A router to find the B routing signals better for fast WDS.

● A Router and Router should be set to the same channel.

● Set both Router A and B should to the same band 2.4G or 5G.

● Choose the same models for A-router and B-router. If not, WDS function may not be implemented.

     Set up steps

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3: A-router setting

3-1. Firstly connect the Internet for A-router then please go to Wireless 2.4GHz->WDS Settings page, and check which you have selected.(The type of A-router and B-router should be same )

Select Enable, then Input MAC Address of B-router in A-router and Select Auto for Data Rate, then Click Apply.

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3-2. Please go to Wireless 2.4GHz->Advanced Settings page, select Channel Number which you must choice equal for the B-router.

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STEP-4: B-router setting

4-1. Secondly use Bridge Mode for B-router then please go to Wireless 2.4GHz->WDS Settings page, and check which you have selected.

Select Enable, then Input MAC Address of A-router in B-router and Select Auto for Data Rate, then Click Apply.

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4-2. Please go to Wireless 2.4GHz->Advanced Settings page, select Channel Number which you must choice equal for the A-router.

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119 A3002RU QOS settings 2018-11-01 16:24


      It is suitable for: N100RE, N150RT, N200RE, N210RE, N300RT, N302R Plus, A3002RU

Application introduction: Solution about how to configure QoS on TOTOLINK products.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3: IPV4 QOS setting

Please go to QoS page, and check which you have selected. Select Enable and fill in Manual Uplink/Downlink Speed, then click IPv4 bottom 

You can fill in IP Address and Total Uplink Bandwidth and Total Downlink Bandwidth you want to restrain,  then Click Apply.

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STEP-4: IPV6 QOS setting

Please go to QoS page, and check which you have selected. Select Enable and fill in Manual Uplink/Downlink Speed, then click IPv6 bottom 

You can fill in IP Address and Total Uplink Bandwidth and Total Downlink Bandwidth you want to restrain,  then Click Apply.

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120 N300RT repeater settings 2018-11-01 16:17


     It is suitable for: N100RE, N150RH, N150RT, N151RT, N200RE, N210RE, N300RT, N301RT , N300RH, N302R Plus

Application introduction: Solution about how to set repeater mode on TOTOLINK products.

     Settings

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Please go to Operation Mode ->Repteater (Extender), then Click Apply/Next.

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STEP-4:

Firstly select Scan, then select host router’s SSID and input Password of the host router’s SSID, then select Change SSID and Possword to input SSID and Possword you want to fill in,then Click Connect.

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PS: After completing the above operation, please re-connect your SSID after 1 minute or so.if the Internet is available it means that the settings are successful. Otherwise, please re-set the settings again