FAQFrequently Asked Questions

FAQ is provided to troubleshoot your problem while using TOTOLINK products.

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NO Title Updated Download
141 How to change the SSID of N100RE & N200RE 2018-11-01 16:02


     It is suitable for: N100RE, N150RT, N200RE, N210RE, N300RT, N302R Plus, A3002RU

Take N200RE-V3 as an example.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

 5bd965da67b3a.png

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

First, the Easy Setup page will turn up for basic and quick settings, click Advanced Setup.

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STEP-4:

Click Wireless >Basic Settings on the left navigation bar.

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STEP-5:

Enable Wireless function. Then input the new SSID, set a password for it and click Apply.

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STEP-6:

After changing the SSID, you have to re-search for the new SSID and enter right password to connect the Router.


142 How to Log into N100RE & N200RE's New User Interface 2018-11-01 16:01


      It is suitable for: N100RE, N150RT, N200RE, N210RE, N300RT, N302R Plus, N600R, A800R, A810R, A3002RU, A3100R, T10, A950RG, A3000RU

Take N200RE-V3 as an example.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

 5bd958d29505e.png

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Then the Easy Setup page will turn up for basic and quick settings, including Internet Setting and Wireless Setting.

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STEP-4:

Click Advanced Setup, you can go to the router’s User Interface.

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143 How to Find Router’s Serial Number 2018-10-31 19:33


     It is suitable for: N100RE, N150RH, N150RT, N151RT, N200RE, N210RE, N300RT, N300RH, N300RU, N301RT, N302R Plus, N600R, A702R, A850R, 

                                A800R, A810R, A3002RU, A3100R, T10, A950RG, A3000RU

For most TOTOLINK routers, you can see two bar coded stickers at the front of the device, the character string started with Model No.(for example N200RE) and ended with Hardware Version (for example V2.0) is the serial number of your device. See below:

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144 How to Find Router’s Firmware Version 2018-10-31 19:34


     It is suitable for: N100RE, N150RH, N150RT, N151RT, N200RE, N210RE, N300RT, N300RH, N300RU, N301RT, N302R Plus, N600R, A702R, A850R, 

                                A800R, A810R, A3002RU, A3100R, T10, A950RG, A3000RU

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

 5bd9533db9b12.png

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

 5bd9534259332.png

STEP-3:

First, the Easy Setup page will turn up for basic and quick settings, you can find the short firmware version on the top left corner. See below picture:

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STEP-4:

For full firmware version, please click Advanced Setup on top right corner. The System Status will show you full firmware version. See below red marked area:  

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145 How to get back the WiFi password 2018-10-31 19:22


      It is suitable for: N100RE, N150RH, N150RT, N151RT, N200RE, N210RE, N300RT, N300RH, N300RU, N301RT, N302R Plus, N600R, A702R, A850R, 

                                 A800R, A810R, A3002RU, A3100R, T10, A950RG, A3000RU 

Application introduction: Password can ensure the security of your wireless network. In case you forget the Password, follow steps below to restore it.

Take N200RE-V3 as an example.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

 5bd94b830f45a.png

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

5bd94b36ef2c4.png

STEP-3:

First, the Easy Setup page will turn up for basic and quick settings, click Advanced Setup.

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STEP-4:

Click Wireless Setting->Basic Settings on the left navigation bar.

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STEP-5:

You can check the password on this page directly.

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146 How to Configure Router’s Easy Setup 2018-10-31 19:21


     It is suitable for: N100RE, N150RH, N150RT, N151RT, N200RE, N210RE, N300RT, N300RH, N300RU, N301RT, N302R Plus, N600R, A702R, A850R, 

                                A800R, A810R, A3002RU, A3100R, T10, A950RG, A3000RU 

Take N200RE-V3 as an example.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

5bd9277a8fee8.png

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

5bd9277fc86d9.png

STEP-3:

First, the Easy Setup page will turn up for basic and quick settings, including Internet Setting and Wireless Setting.

5bd92788a8ee1.png

STEP-4:

Choose the WAN Access Type, enter User Name, Password provided by your ISP. Set an encryption method and password for your WiFi network. Click Apply to make the settings work.

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STEP-5:

For successful connection, the Connect Status will show you connected. 


147 How do I disable SSID broadcast 2018-10-31 18:30


     It is suitable for: N100RE, N150RH, N150RT, N151RT, N200RE, N210RE, N300RT, N300RH, N300RU, N301RT, N302R Plus, N600R, A702R, A850R, 

                               A800R, A810R, A3002RU, A3100R, T10, A950RG, A3000RU

Application introduction: In order to improve network security, you can disable SSID broadcast in the web-configuration interface. After disabled SSID broadcast, other devices can find and connect to the SSID again.

STEP-1: Connect your computer to the router

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

5bd924a83ba0b.png

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

5bd924fac935d.png

Now you have logged into the web interface of the router. 

STEP-3: Disabled SSID broadcast

Click Wireless-> Basic Settings.On this page, you could change the SSID Broadcast status.

5bd9250146af8.png

148 How to encrypt my wireless network 2018-10-31 18:29


     It is suitable for: N100RE, N150RH, N150RT, N151RT, N200RE, N210RE, N300RT,  N300RH, N300RH, N300RU, N301RT, N302R Plus, N600R, A702R, A850R, 

                               A800R, A810R, A3002RU, A3100R, T10, A950RG, A3000RU

Application introduction: TOTOLINK router provided repeater function, with this function users can expand the wireless coverage and allow more terminals to access Internet.

Set a encrypted wireless network, please following these steps.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

5bd922d08c887.png

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

5bd922d84e2a6.png

STEP-3:

Click Wireless Settings->Wireless Setup on the left menu.

5bd922e6db8be.png

STEP-4:

In this interface, you can encrypt your network now.

5bd922ef172e8.png

WEP-Open System, WEP-Shared Key, WPA-PSK, WPA2-PSK and WPA/WPA2-PSK are provided for your, for better security, WPA/WPA2-PSK is recommended.

5bd922fae283b.png

149 What to do when you can’t find the router’s WiFi signal 2018-10-31 18:29


     It is suitable for: N100RE, N150RH, N150RT, N151RT, N200RE, N210RE, N300RT,  N300RH, N300RH, N300RU, N301RT, N302R Plus, N600R, A702R, A850R, 

                               A800R, A810R, A3002RU, A3100R, T10, A950RG, A3000RU

Application introduction: When you can’t find the SSID of the router even you have powered on the router? you can check the settings following these steps.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

5bd921a789f31.png

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Click Wireless->Basic Settings in from the menu on the left.Make sure the SSID Broadcast item is enabled and then choose the appropriate channel.

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STEP-4:

After saving your settings, scan wireless signal again.


150 How to upgrade the firmware 2019-01-17 14:03


     It is suitable for: N100RE, N150RH, N150RT, N151RT, N200RE, N210RE, N300RT,  N300RH, N300RH, N300RU, N301RT, N302R Plus, N600R, A702R, A850R, 

                                A800R, A810R, A3002RU, A3100R, T10, A950RG, A3000RU

Application introduction: New version of firmware will be released to improve the various efficiency or to fix some bugs. Following the steps show below so as to realize upgrading.

STEP-1:

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

5bd9204564b63.png

Note: The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3:

Click Management/System->upgrade firmware. Choose the firmware file for upgrading.Then click the Upgrade button. Then wait for few minutes, the router restart automatically.

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Notice: 

1.DO NOT power off the device or close the browser window during the upload because it may crash the system.

2.The correct upgrade firmware is a file suffixed with the Web.