FAQFrequently Asked Questions

FAQ is provided to troubleshoot your problem while using TOTOLINK products.

You can enter keywords to find solution to your issue. Search by entering Keywords and selecting a product

NO Title Updated Download
191 A3 Reset settings 2018-10-29 14:16


     It is suitable for: A3

Application introduction: Solution about how to reset TOTOLINK products to factory defaults.

STEP-1:

Connect your computer to the router by cable, enter http://192.168.0.1

 5bd6a5b0bc8ef.png

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Meanwhile you should fill in the vertification code .then Click Login. 

5bd6a5b529edd.png

Then click the Advanced Setup bottom

 5bd6a5b9e9226.png

STEP-3: Login page reset

Please go to Advanced Setup->System->misc Setup, and check which you have selected.

Select Config BackupRestore, then Click Factory Default.

 5bd6a5bf9d16f.png

STEP-4: RST Button reset

Please make sure your router’s power is on regularly, then press the RST button for about 5~8s.

Loosen the button until your router’s LED lights all flashing,then you have reset your router to default settings.

5bd6a5c6005fd.png

192 A3 QOS settings 2018-10-29 14:11


      It is suitable for: A3

Application introduction: Solution about how to configure QoS on TOTOLINK products.

STEP-1:

Connect your computer to the router by cable, enter http://192.168.0.1

 5bd6a44bb55a6.png

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Meanwhile you should fill in the vertification code .then Click Login. 

5bd6a45147a43.png

Then click the Advance Setup bottom

 5bd6a45fcd950.png

STEP-3:

Please go to Advance Setup ->Traffic->Qos Setup and click Bandwidth page,and check which you have selected.

Select Bandwidth Speed, then Input Download Speed and Upload Speed, then Click Apply.

5bd6a4670e32d.png

Or you can fill in IP Address and Down and Up Speed you want to restrain,  then Click Apply.

5bd6a46f1d0e1.png

193 A3 PPPoE DHCP static IP settings 2018-10-29 14:03


     It is suitable for: A3

Application introduction: Solution about how to configure multiple SSID for TOTOLINK products.

Solution about how to configure Internet mode with PPPoE ,Static IP and DHCP for TOTOLINK products

STEP-1: 

Connect your computer to the router by cable, enter http://192.168.0.1

 5bd69a320af41.png

STEP-2.1:

User Name and Password are required, by default both are admin in lowercase letter. Meanwhile you should fill in the vertification code .then Click Login. 

 5bd69a3cc4bf0.png

STEP-2.2:

Then click the Advance setup bottom

 5bd69a87959e4.png

STEP-3.1.1: Easy Setup DHCP setting

Please go to Inernet Setup page, and check which you have selected. Selecting DHCP IP as Connection Type .Then Click Apply.

5bd69dca9a4be.png

STEP-3.1.2: Advanced Setup DHCP setting

Please go to Advance Setup ->Network ->Internet  Setup page, and check which you have selected .Then return to STEP-3.1.1.

 5bd69fd8e1a73.png

STEP-3.2.1: Easy Setup PPPOE setting

Please go to Inernet Setup page, and check which you have selected. Selecting PPPoE as Connection Type .Then Click Apply.

 5bd6a1c55c2ba.png

STEP-3.2.2: Advanced Setup PPPOE setting

Please go to Advance Setup ->Network ->Internet Setup page, and check which you have selected .Then return to STEP-3.2.1.

 5bd6a203e8e76.png

STEP-3.3.1: Easy Setup Static IP setting

Please go to Inernet Setup page, and check which you have selected. Selecting Static IP as Connection Type .Then Click Apply.

 5bd6a251972b1.png

STEP-3.3.2: Advanced Setup Static IP setting

Please go to Advance Setup ->Network ->Internet Setup page, and check which you have selected .Then return to STEP-3.3.1.

5bd6a2746b05c.png

194 A3 Multiple SSID settings 2018-10-29 11:49


     It is suitable for: A3

Application introduction: Solution about how to configure multiple SSID for TOTOLINK products

STEP-1: 

Connect your computer to the router by cable, enter http://192.168.0.1

5bd68323cf181.png

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Meanwhile you should fill in the vertification code .then Click Login. 

5bd68329c7c8c.png

STEP-3:

Then click the Advance setup bottom

5bd6832f29997.png

STEP-4:

Please go to Advanced Setup->Wireless->Wireless Setup page,and check which you have selected.

Click Select guest network and SSID buttons,then Click Apply

5bd6833590141.png

195 A3 MAC filter settings 2018-10-29 11:37


     It is suitable for: A3

Application introduction: Solution about how to configure Wireless MAC Filtering on TOTOLINK Router.

STEP-1: 

Connect your computer to the router by cable, enter http://192.168.0.1

 5bd67fe4071fb.png

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Meanwhile you should fill in the vertification code .then Click Login. 

 5bd67fe9028ef.png

STEP-3:

Then click the Advance setup bottom.

 5bd67fee8f677.png

STEP-4:

Please go to Advance Setup ->Firewall->Firewall page, and check which you have selected.

Select Basic Rule;Int->Ext;MAC Address ;Ext IP Address; then Input address about MAC Address and Ext IP Address;then Click Apply.

 5bd67ff64d015.png


196 A3 IP filter settings 2018-10-29 11:27


     It is suitable for: A3

Application introduction: Solution about how to configure IP Address and Port Filtering on TOTOLINK 

STEP-1: 

Connect your computer to the router by cable, enter http://192.168.0.1.

5bd67de3c26e3.png

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Meanwhile you should fill in the vertification code .then Click Login. 

5bd67de8d2656.png

STEP-3:

Then click the Advance setup bottom.

5bd67df5afb5e.png

STEP-4:

Please go to Advance Setup ->Firewall->Firewall page, and check which you have selected.

Select Basic Rule ; Int->Ext ; Int IP Address; Ext IP Address; then Input address about Int IP Address and Ext IP Address whice you want to restrain;then Click Apply.

5bd67dfc85670.png


197 A3 Change the WIFI password setting 2018-10-29 11:21


     It is suitable for: A3

Application introduction: Solution about how to change the wireless name and password on the TOTOLINK products

STEP-1:  

Connect your computer to the router by cable, enter http://192.168.0.1

5bd677e9af646.png

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Meanwhile you should fill in the vertification code .then Click Login. 

5bd677f37417c.png

STEP-3:

Then click the Advance setup bottom

5bd677fe7cdb8.png

STEP-4:

Please go to Wireless page, and check which you have selected. then Click 2.4GHz Basic network.

Select WPAPSK/WPA2PSK+TKIP/AES, then Input your own Wireless Network Name and Password, then Click Apply.

5bd67b17aa328.png

5bd67b1dcd741.png

STEP-5:

Please go to Wireless page, and check which you have selected.then Click 5GHz Basic network.

Select WPAPSK/WPA2PSK+TKIP/AES, then Input your own Wireless Network Name and Password, then Click Apply.

5bd67b559c16a.png

5bd67c17e0437.png


198 How to share Smartphone Internet via Router? 2018-10-29 10:50


     It is suitable for: A5004NS

Application introduction: TOTOLINK A5004NS provides a USB 3.0 port that supports USB Tethering function, which allows users to access the Internet by Smartphone when the router’s WAN port is disabled.

STEP-1:

Log into the Web page, choose Advanced Setup ->USB Storage ->Service Setup. Click USB Tethering.

5bd6749a19994.jpg

STEP-2:

The USB Tethering page will show up below and please choose Start to enable the service.

 5bd67583b5250.jpg

STEP-3:

Click Apply. Then connect your Smartphone to the router by WiFi. Enable USB Tethering function on your Smartphone. You can share the phone’s Internet with other devices.


199 How to use URL Service via Router? 2018-10-29 10:33


     It is suitable for: A2004NS,A5004NS,A6004NS

Application introduction: TOTOLINK Routers with one USB port supports URL Service to make file sharing easier.

STEP-1:

Log into the Web page, choose Advanced Setup ->USB Storage ->Service Setup. Click URL Service.

5bd67129b12c5.jpg

STEP-2:

The URL Service page will show up below and please choose Start to enable the service. 

5bd6713227f6a.jpg

User Auth: enable or disable login authentication. 

User ID & Password: If you enabled login authentication, please provide the User ID & Password for verifying.

Port: enter the port number to use, the default is 8000.

STEP-3:

Then connect to the router by cable or WiFi.

STEP-4:

Type in the website (URL to connect) to the address bar of the web browser.

5bd671416d9fb.jpg

STEP-5:

Enter the User name and password that you have set before, and then click Log In.

5bd6714d44036.jpg

STEP-6:

The list interface will appear and double click the file name of your USB device (e.g.HDD1).

5bd6715ecc84b.jpg

STEP-7:

Now you can visit and download the data in the USB storage.

5bd6716822d1a.jpg

200 How to share Media file via Router? 2018-10-29 10:22
 
     It is suitable for: A5004NS

Application introduction: The A5004NS provides a USB 3.0 port that supports Media Server to make Media file sharing easier.

STEP-1:

Log into the Web page, choose Advanced Setup ->USB Storage ->Service Setup. Click Media Server.

5bd66e4fab5d1.jpg

STEP-2:

The Media Server page will show up below and please choose Start to enable the service. Then enter the Server Name, Media folder, click Apply.

5bd66e064165f.jpg