FAQFrequently Asked Questions

FAQ is provided to troubleshoot your problem while using TOTOLINK products.

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NO Title Updated Download
181 How to extend existing WiFi network by the extender 2018-10-29 18:01


     It is suitable for: EX150, EX300

Method 1:

Press the WPS button on the router and the extender, a secure WiFi connection can be established quickly to extend the coverage of your existing wireless network.

Method 2:

1. Please login the extender’s web-setting interface. (Default IP address: 192.168.1.254, User name: admin, Password: admin)

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2. Click Extender Setup on the left side. 

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3. Choose Start and click search AP button. 

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4. Please choose the SSID you want to connect to.

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5. You should enter the password in the corresponding filed and click Apply to save settings and make it take effect.

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After that, you have finished the steps about extender setup. 


182 How to upgrade the firmware of the extender 2018-10-29 17:56


   It is suitable for:EX150, EX300

1-1. Please login the extender's web-setting interface.(Default IP address: 192.168.1.254, User name: admin, Password: admin)

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1-2. Click Firmware Upgrade on the config explorer. 

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1-3. Click Choose File button to select the firmware version and then click Upgrade button. 

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183 How to change the LAN IP of the extender 2018-10-29 17:42


     It is suitable for :EX150, EX300

1-1. Please login the extender’s web-setting interface. (Default IP address: 192.168.1.254, User name: admin, Password: admin)

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1-2. Click Advanced Setup->System->LAN/DHCP Server

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1-3. Change the LAN IP accordingly. 

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184 How to login the extender’s setting interface 2018-10-29 17:36


     It is suitable for : EX150, EX300

1-1. Connect to the extender by typing 192.168.1.254 in the address field of Web Browser. Then press Enter key. 

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1-2. It will show up the following page:

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1-3. Click Setup Tool in the middle to enter the extender’s setting interface. Then it will require you to enter valid User Name and Password. 

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1-4. Enter admin for User Name and Password, both in lower case letters. Then click Log In button or press Enter key.

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185 A3 WISP settings 2018-10-30 09:30


     It is suitable for: A3
     Diagram

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     Preparation

● Before configuration, make sure that both A Router and B Router are powered on.

● make sure you know the SSID and password for A router 

● Connect your computer to the same network of router A and B.

● Set both Router A and B should to the same band 2.4G or 5G.

     Feature

1. B router can use PPPOE, static IP. DHCP function.

2. WISP can build its own base stations in public places such as airports, hotels, cafes, teahouses and other places, providing wireless Internet access services.

 

     Set up steps

STEP-1: B-router wireless setting 

You need to enter the settings page of the router B, then follow the steps illustrated.

① In the navigation bar, select Basic Setup-> ② Wireless Setup-> ③ Select 2.4GHz Basic network

④ Setting Network SSID, channel, Auth, password

⑤ Click the Apply button

Repeat the steps 3 through 5 to complete the 5GHz Wi-Fi configuration

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STEP-2: B-Router WISP setting

Enter the settings page of the router B,then follow the steps illustrated.

① In the navigation bar,select Advanced Setup-> ② Wireless-> ③ Wireless Multibridge

④ For Wireless Multibrige,select 2.4GHz, if you want to use 5GHz for WISP,choose 5GHz.

⑤ In Mode list, select Wireless Wan.

⑥ Click the Ap Scan button 

⑦ Click AP you need repeater,check SSID

⑧ Enter the password for router A (You can check the box next to check the password you entered)

⑨ Click the Apply button,Wait for the configuration to finish.

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STEP-3: Check whether the B route IP address conflicts with route A.(Option

If there is a conflict between the LAN IP addresses of the two routes, you need to check the Change LAN IP address automatically. Then click the Apply button and the router restarts. We can obtain the new IP address and login B route setting with the new IP address page. 

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STEP-4: B Router position display

Move the Router B to a different location for a best Wi-Fi access. 

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186 A3 repeater settings 2018-10-30 09:26


     It is suitable for: A3


     Diagram

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     Preparation

● Before configuration, make sure that both A Router and B Router are powered on.

● make sure you know the SSID and password for A router 

● Connect your computer to the same network of router A and B.

● move the B router closer to the A router to find the B routing signals better for fast repeater.

● Set both Router A and B should to the same band 2.4G or 5G.

     Set up steps

STEP-1: B-Router Wireless Setup

You need to enter the settings page of the router B, then follow the steps illustrated.

 In the navigation bar, select Basic Setup->Wireless Setup-> Select 2.4GHz Basic network

 Setting Network SSID, channel, Auth, password

 Click the Apply button

 Repeat the steps 3 through 5 to complete the 5GHz Wi-Fi configuration

5bd6cb8a5375e.png

STEP-2: B-Router repeater setting

* enter the settings page of the router B, then follow the steps illustrated.

In the navigation bar, select Advanced Setup->Wireless->Wireless Multibridge

For Wireless Multibrige, select 2.4GHz. If you want to use 5GHz for Repeater, choose 5GHz.

In Mode list, select Use Wireless Bridge.

Click the Ap Scan button .

Click AP you need repeater, check SSID

Enter the password for router A (You can check the box next to check the password you entered)

Click the Apply button, Wait for the configuration to finish.

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Note: If repeater success,but you need to replace the network for repeater,there will be prompted the following figure,click yes.

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STEP-3: B Router position display

Move the Router B to a different location for a best Wi-Fi access. 

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187 A3 wireless SSID password modification settings 2018-10-29 16:37


      It is suitable for: A3 

Application introduction: Wireless signals generally refer to Wi-Fi, wireless SSID and wireless password is the wireless terminal to connect the router to the Internet the most important two information. The actual use of the process, if there is no connection on the wireless, forget the wireless password, you need to view or modify the signal SSID and password.

     Set up steps

STEP-1: Enter the setup interface

Open the browser, clear the address bar, enter 192.168.0.1, fill in the administrator account and password (default admin admin), Enter the displayed verification code, click Login, and select Advance setup again, as follows:

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STEP-2: View or modify the wireless parameters

2-1. In the Status Summary to view SSID and Password

Click Status Summary to view the SSID and password in Wireless Status (2.4GHz) and Wireless Status (5GHz). Figure, 2.4GHz signal set password, click View to View, 5GHz signal does not set the password, do not show the password.

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If you are setting up the WIFI SSID and password for the first time. you need to enter the Wireless Setup interface settings, here, to 2.4GHz signal settings as an example (5GHz settings the same). You can modify the SSID according to your preferences, select the encryption method (recommended WPA2PSK + AES (Recommended)), enter your ready Password, click Apply.

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2-2. Check and modify In the Advanced Setup.

Of course, you can also click Wireless advanced setup to set more wireless parameters, as follows:

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     Questions and Answers

Q1: After setting up the wireless signal, need to restart the router?

A: No need. After setting the parameters, wait a few seconds for the configuration to take effect.

188 A3 WiFi schedule settings 2018-10-29 16:19


     It is suitable for: A3

Application introduction: Solution about how to control the time of surfing the Internet for TOTOLINK products.

STEP-1: 

Connect your computer to the router by cable, enter http://192.168.0.1

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STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Meanwhile you should fill in the vertification code .then Click Login. 

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Then click the Advanced Setup bottom

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STEP-3: 

Please go to Advance Setup ->Firewall->Firewall, and check which you have selected. Select WIFI Schedule and WIFI 2.4G and time you want to restrain in to surf the Internet, then Click Apply.

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189 A3 WDS Settings 2018-10-29 16:14


      It is suitable for:A3

     Diagram

5bd6bc6926c21.png

     Preparation

Before configuration, make sure that both A Router and B Router are powered on.

Connect your computer to the same network of router A and B.

move the B router closer to the A router to find the B routing signals better for fast WDS.

A Router and Router should be set to the same channel.

Set both Router A and B should to the same band 2.4G or 5G.

Choose the same models for A-router and B-router. If not, WDS function may not be implemented.

    Set up steps 

STEP-1: Set up WDS on A-router 

Enter the setup page on router A, then follow the steps below.

In the navigation bar, select Advanced Setup->  Wireless->  Wireless Multibridge

For Wireless Multibrige, select 2.4GHz. If you want to use 5GHz for WDS, choose 5GHz.

In Mode list, select WDS.

Click the Ap Scan button.

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In 2.4G Wireless Network list, select B-Router for WDS.  

Click the Apply button.

 5bd6c07d59036.png

STEP-2: B-Router Wireless Setup

Enter the settings page of the B Router, then follow the steps illustrated.

In the navigation bar, select Basic Setup-> Wireless Setup->  Select 2.4GHz Basic network

Setting Network SSID, channel, Auth, password

Click the Apply button

Repeat the steps 3 through 5 to complete the 5GHz Wi-Fi configuration

 5bd6c08bda855.png

STEP-3: B-router WDS setting

Enter the settings page of the router B, then follow the steps illustrated.

In the navigation bar, select Advanced Setup-> Wireless-> Wireless Multibridge

For Wireless Multibrige, select 2.4GHz.( You must choose the same channel as Router A.)

In Mode list, select WDS.

Click the Ap Scan button 

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In 2.4G Wireless Network list, select A-Router for WDS

click the Apply button.

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STEP-4: Turn off the B-routed DHCP server

Follow the steps below to disable the DHCP function.

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STEP-5: Restart B router

Follow the following steps to restart Router B. Or you can directly disconnect the router from its electrical outlet. Once Router B is rebooted, Routers A and B are connected successfully via WDS.

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STEP-6: B Router position display 

Move the Router B to a different location for a best Wi-Fi access. 

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190 A3 Upgrade the software settings 2018-10-29 15:12


     It is suitable for: A3 

Application introduction: Solution about how to upgrade Firewall on the TOTOLINK products.

STEP-1: 

Connect your computer to the router by cable, enter http://192.168.0.1

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STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Meanwhile you should fill in the vertification code .then Click Login. 

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Then click the Advanced Setup bottom

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STEP-3: Upgrade the software setting

Please go to Advance Setup->System->Firewall Upgrade, and check which you have selected.

Select Choice Your Local File,the Click Upgrade.

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Note:

  1.DO NOT power off the device curind firmware upgrading.

  2.DO Reset the router to factory default settings by RST or RST/WPS button after firmware upgrading fineshed.

STEP-4: System reset

Please go to Advanced Setup->System->misc Setup, and check which you have selected.

Select Config BackupRestore, then Click Factory Default.

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Or Please find the RST bottom in the box and use needle to press down the bottom more than five seconds.

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