FAQFrequently Asked Questions

FAQ is provided to troubleshoot your problem while using TOTOLINK products.

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NO Title Updated Download
221 How to reset the current configuration to factory default? 2018-10-26 16:06


     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                                A1004, A2004NS, A5004NS, A6004NS

Application introduction: If you can’t access the router’s setup interface or simply forgot the router’s password, you may reset the current configuration to factory default. There are two ways to. 

     Method 1

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

5bcfe1423b5ca.png

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon   5bcfe195595a0.png     to enter the router’s setting interface.

5bcfe1a104641.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

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STEP-2:

Click Advanced Setup->System->Config Backup/ Restore on the navigation bar on the left.

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STEP-3:

Click Factory Default to reset the router’s configuration.

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STEP-4:

Click OK and wait for few seconds to finish resetting. 

     Method 1

Only by one click on the RST/WPS button 

STEP-1:

Press and hold the RST/WPS button for about 10 seconds, until the CPU led blink quickly.

STEP-2:

After nearly 30 seconds, resetting is finished.


222 How to setup AP Client mode? 2018-10-26 16:06


     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                               A1004, A2004NS, A5004NS, A6004NS

Application introduction: AP Client mode allows users with laptop to surf Internet by wireless connection. It’s designed to add wireless function for existed wired Router. 

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

5bcfd9c8a248c.png

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon     5bcfd9d33ba74.png      to enter the router’s setting interface.

5bcfd9dc0f6a1.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

5bcfd9eb99d1f.png

STEP-2: 

Click Advanced Setup->Wireless->Wireless Mutibridge on the navigation bar on the left.

5bcfd9f10f351.png

STEP-3: 

Finished the settings on the page as below, Click Add button after setting.

5bcfd9fe4b75a.png

--Operation: Start

--Wireless Mode: Use Wireless WAN

--SSID: Scan the router’ AP 

--Authentication & Encryption: choose encryption type and enter the password.

STEP-4: 

After click Search AP, it will pop up the page. Choose the AP by double click and then click Select AP button. 

5bcfda0fec44d.png

STEP-5: 

Click Advanced Setup->Network->LAN/DHCP Server on the navigation bar on the left.

5bcfda1b5e004.png

STEP-6: 

Change the third column of the LAN IP (LAN segment should not be the same with the primary router). Generally, enter 2 if there’s no particular requirement. Then click Apply& Restart button.

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STEP-7: 

Wait for 40 seconds, and then it will pop up a window prompts you to reconnect the website as the LAN IP has changed.

5bcfda2f12135.png

STEP-8: 

Login the router’s setting interface, and check the Internet status. 

5bcfda34d79db.png

5bcfda3abfb48.png


223 How to configure port forwarding? 2018-10-26 16:06

     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                               A1004, A2004NS, A5004NS, A6004NS

Application introduction: By port forwarding, the data for Internet applications can pass through the firewall of the router or gateway. This article will show you how to forward ports on your router.

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

5bcfd0eaddbc2.png

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon    5bcfd0f8541fe.png     to enter the router’s setting interface.

5bcfd10072b27.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

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STEP-2:

Click Advanced Setup->NAT/Routing->Port Forwarding on the navigation bar on the left.

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STEP-3:

Choose the Rule Type from the drop-down list, and then fill in the blank as below, and then click Add.

5bcfd1189f016.png

--Rule Type: User defined

--Rule Name: Set a name for rule (e.g. toto)

--Protocol: Selectable by TCP, UDP, TCP/ UDP

--External Port: open the external port

--Internal Port: open the internal port 

STEP-4:

After last step, you can see the rule’s information and manage it.

5bcfd122a92f4.png



224 How to setup DDNS on the router? 2018-10-26 16:05


     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                                 A1004, A2004NS, A5004NS, A6004NS

Application introduction:  DDNS (Dynamic Domain Name Server) is to achieve a fixed domain name to dynamic IP resolution .In this way, most users don’t need to use fixed IP and can also name the fixed network system.

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

5bcee9f193a47.png

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon     5bcee9f83dfe9.png     to enter the router’s setting interface.

5bceea01745a9.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

5bceea09a25fa.png

STEP-2:

Click Advanced Setup->Ultility->DDNS on the navigation bar on the left.

5bceed8db1859.png


STEP-3:

Enter the DDNS Service Provider, Host name, User ID and password in the blank space, and then click Add to apply the modification.Finally you can check the DDNS’s status by click Refresh button.

5bceedb1c607e.png

225 How to setup Wireless Bridge function for the router? 2018-10-26 16:05


     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                                 A1004, A2004NS, A5004NS, A6004NS

Application introduction:  TOTOLINK routers provide repeater function, which help extending wireless signal easily and expanding the coverage of wireless

Preparation:  Prepare two wireless routers at first, and call the first one AP-1 while the other is AP-2. The router we will setup below is AP-2.

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

5bcee9f193a47.png

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon     5bcee9f83dfe9.png     to enter the router’s setting interface.

5bceea01745a9.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

5bceea09a25fa.png

STEP-2:

Click Advanced Setup->Wireless->Wireless Multibridge on the left.

5bceea0fb76bc.png

STEP-3:

Click Search AP and find AP-1’s SSID, and then choose the same encryption type and password with AP-1 for AP-2.

5bceea18dc834.png

Notice: SSID cannot be modified, and password is the same as AP-1 (Encryption and Encryption key)


STEP-4:

Click Advanced Setup->Wireless->LAN/DHCP on the navigation bar on the left.

5bceea34491cb.png

STEP-5:

Choose Stop to disable DHCP server, and then click Apply button.

5bceea452cfc5.png

STEP-6:

Do next two steps below if AP-1 and AP-2 are both TOTOLINK routers with the same LAN IP.

6-1. Enter the LAN/DHCP interface by click Advanced Setup -> Network ->LAN/DHCP Server on the left.

5bceea5dd0317.png

6-2. Modify the LAN IP of the router to 192.168.X.1 (“x” range from 2 to 254) manually. Then click Apply& Restart button.

5bceea6360f38.png

226 How to setup WOL function on the router? 2018-10-26 16:04


     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                                A1004, A2004NS, A5004NS, A6004NS

Application introduction: With WOL (Wake On Line) function, you can turn on a computer remotely. This document shows you the configuration of WOL on router. 

Notice:

           Please confirm that your network card and system board support Wake ON LAN function at first.

           Before setup WOL, make sure you have opened the remote management function.

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

5bcee6e0125b6.png

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon    5bcee6e8ee708.png    to enter the router’s setting interface.

5bcee6f35aaf9.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

5bcee6f8c611e.png

STEP-2: 

Click Advanced Setup->Utility->WOL on the navigation bar on the left.

5bcee7010c5da.png

STEP-3: 

Click Search MAC address to find the MAC address of the PC.

5bcee7140274e.png

STEP-4: 5bcee71c0ce44.png

The MAC selected will appear on the column, check the box of Wake Up.

5bcee7256b9de.png

227 How to setup WDS by two TOTOLINK routers? 2018-10-26 16:04


     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                                A1004, A2004NS, A5004NS, A6004NS

Application introduction: WDS (Wireless Distribution System) provides bridge traffic between two LANs though the air and extends the coverage range of a WLAN. 

Notice:

            Both routers must have the same channel set.

            Both routers must be set to the same band 2.4G or 5G.This article takes 2.4G as an example.

The first router

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

5bcee0a20a840.png

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon     5bcee0b013bd2.png     to enter the router’s setting interface.

5bcee0c6718aa.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

5bcee0cf03fa7.png

STEP-2:

Click Advanced Setup->Wireless->Wireless Setup on the navigation bar on the left.

5bcee0d5a472d.png

STEP-3:

Enter the information show below and then click Apply button for saving modification.

--SSID: Network name (avoid setting the same name with each other)

--Channel: Select by your environment (e.g. 11)

--Encryption: WPA-PSK/WPA2-PSK+AES

--Encryption key: Type in eight to sixty-three letters(a~z) or numbers (0~9)

5bcee0e5e8012.png

STEP-4:

Click Advanced setup->Wireless->WDS Setup, then click [AP Scan] to choose  SSID of Secondary Router. 

5bcee0ebef5c5.png

The second router

STEP-1:

Connect your computer to the second router, the first step is the same as the first router.

STEP-2:

Click Advanced setup->Wireless->WDS Setup on the left. 

5bcee14945f66.png

STEP-3:

Click [AP Scan] and find the SSID of the first router, and then click Add button.The AP’s information will be displayed next as the picture show.

5bcee1905a0d4.png

STEP-4:

Enter Wireless Setup interface. Enter the SSID different from the first router, and the same channel、encryption type and password with the first router.  

5bcee19823203.png

STEP-5:

Click Advanced Setup->Network->LAN/DHCP Server on the navigation bar on the left.

5bcee19f6fc5d.png

STEP-6:

Skip to STEP-6 if the router is in the same LAN with Primary Router but different IP Address.

6-1. Change the LAN IP to 192.168.1.X(X must be different from the first one), and then click Apply& Restart button. 

5bcee1ac1353b.png

6-2. Login the router’s setting interface again.


STEP-7:

Stop DHCP Service in the LAN/DHCP setup interface by selecting stop as the image show. 

5bcee1b73f6f0.png5bcee1baed0c1.png


228 How to setup remote management? 2018-10-26 16:04


     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                                 A1004, A2004NS, A5004NS, A6004NS

Application introduction: The Remote Management feature allows you to manage the gateway from a remote location, via the Internet. You can use the gateway’s Internet IP Address to enter the router’s setting interface.

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon     5bcede55a078d.png      to enter the router’s setting interface.

5bcede6045ef3.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

5bcede7650131.png

STEP-2: 

Click Advanced Setup->Firewall->Mgmt Access Control on the navigation bar on the left.

5bcedea64d301.png

STEP-3: 

Check the box to enable Remote Mgmt port and enter the desired port in the box (default port is 8080), and then click Apply button. 

5bcedeabd622a.png

STEP-4: 

Next to click Use Remote Accesslist and type in the IP allowed if you want to remotely manage by a specify IP address.

5bcedeb2902bd.png

STEP-5: 

After that you can enter the setup interface by WAN IP+Remote Mgmt port.

5bcedeb9421ab.png

5bcedec20aa41.png

229 How to setup DHCP server protection for the router? 2018-10-26 16:03


     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                                A1004, A2004NS, A5004NS, A6004NS

Application introduction: With DHCP server protection function, TOTOLINK routers will detect automatically whether there has other DHCP server and stop assigning IP while there has other DHCP server.

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

5bcedcfb007fb.png

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon     5bcedd03d023c.png     to enter the router’s setting interface.

5bcedd0ba8d3a.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

5bcedd1d431d4.png

Now you can log in the interface to change the router’s SSID. 

STEP-2: 

Click Advanced Setup->Wireless->LAN/DHCP Server on the navigation bar on the left.

5bcedd188464f.png

STEP-3: 

Select Start to enable DHCP server and tick the box next to DHCP server protection, then click Apply button for saving settings.

5bcedd2215cd0.png

230 How to set WPA-PSK/WPA2-PSK encryption manually? 2018-10-26 16:03


     It is suitable for: N150RA, N300R Plus, N300RA, N300RB, N300RG, N301RA, N302R Plus, N303RB, N303RBU, N303RT Plus, N500RD, N500RDG, N505RDU, N600RD, 

                                A1004, A2004NS, A5004NS, A6004NS

Application introduction: Wi-Fi Protected Access (WPA) is the current most secure method of wireless security. You can set one encryption key for your wireless network to prevent occupied by others.

STEP-1: Connect your computer to the router

1-1. Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.1.1 into the address bar of your browser.

5bcedad11e53c.png

Note: The default IP address of TOTOLINK router is 192.168.1.1, the default Subnet Mask is 255.255.255.0. If you can't log in, Please restore factory settings.

1-2. Please click Setup Tool icon     5bcedadad1846.png     to enter the router’s setting interface.

5bcedae195f8b.png

1-3. Please login to the Web Setup interface (the default user name and password is admin).

5bcedaebb60bd.png

STEP-2: 

Click Advanced setup->Wireless->Wireless setup on the navigation bar on the left. 

5bcedaf336454.png

STEP-3: 

3-1. Click the drop-down list to select WPA-PSK/WPA2-PSK.

5bcedafbaffcf.png

3-2. Next to type in Encryption key consist of 8 to 63 letters (a~ z) or numbers (0~ 9). wait for seconds.

5bcedb02eed25.png